Terms and Conditions ez4club —
Guide Complete for Users

Ez4club is an online betting and gaming platform operating exclusively for the Malaysia market. The platform offers a wide range of services including online Slot Games, Live Casino, Sports Betting, e-sports, and an exclusive VIP programme. The official ez4club website can be accessed at ez4club.fun.

These Terms and Conditions ("Terms") govern all aspects of your use of the ez4club platform, including account registration, deposits and withdrawals, participation in games and promotions, and all other interactions with the platform. These Terms should be read together with Privacy Policy and Responsible Gaming Guide us.

Ez4club reserves the right to amend, update, or replace any part of these Terms at any time without prior notice. It is the member's responsibility to review this page periodically for any changes. The "Last Updated" date at the top of this document indicates when these Terms were last revised.

To use the ez4club platform, you must meet the following eligibility requirements at all times:

• Age: You must be at least 18 years of age. ez4club strictly enforces this policy and reserves the right to request age verification documents at any time.
• Legal Capacity: You must have full legal capacity to enter into a binding agreement. Individuals under court guardianship or who have been court-ordered not to gamble are not eligible to use this platform.
• Location: You are solely responsible for ensuring that your use of the ez4club platform is lawful in your location. ez4club does not provide legal advice regarding local laws in your area.
• Mental Wellness: You must play with full mental clarity and not while under stress, intoxicated, or influenced by any substance that impairs your judgment.
• One Account Only: Each individual is only permitted to hold one active account at ez4club. Owning more than one account is a serious violation of these Terms.

Registering an ez4club account is free and takes less than two minutes. However, it carries serious responsibilities for the member who registers.

• Accurate Information: All information provided during registration must be truthful, accurate, and up to date. This includes full name, phone number, date of birth, and banking details.
• KYC Verification: ez4club reserves the right to request identity verification (KYC) documents at any time, particularly before processing large withdrawals. Accepted documents include MyKad, passport, and bank statements.
• Password Confidentiality: You are solely responsible for maintaining the confidentiality of your account password. Do not share your login credentials with anyone.
• Shared Accounts Prohibited: An ez4club account is for personal use only. Use of an account by more than one individual, or on behalf of another individual, is strictly prohibited.
• Update Information: You are responsible for keeping your account information up to date. Contact ez4club customer support if you need to update any details.

Ez4club reserves the right to freeze or suspend any account suspected of containing false information or misusing the platform, without prior notice. All account freeze decisions are final at the first instance, though members may submit an appeal through official support channels.

Ez4club provides a transparent and efficient financial system for all members in Malaysia. The following terms govern all financial transactions on our platform:

• Deposit Methods: Deposits can be made via FPX, DuitNow, and local bank transfers. All deposits are processed in real time and credited to your ez4club account within minutes.
• Minimum Deposit Limit: The minimum deposit is RM 30 per transaction. There is no standard maximum deposit limit, though large transactions may require additional verification.
• Bank Account Name: The bank account name used for deposits must match the registered member name at ez4club. Deposits from third-party accounts are not accepted and funds will be returned.
• Fast Withdrawal: ez4club processes withdrawals within 30 minutes or less for FPX and DuitNow methods. Our records show that 98.5% of withdrawals are successfully processed within the stated timeframe.
• Withdrawal Limit: Daily withdrawal limits are subject to your membership tier. VIP members enjoy higher withdrawal limits compared to standard members.
• Transaction Fee: ez4club does not charge any fees for deposits or withdrawals. However, your bank may impose additional charges in accordance with their own policies.
• Bonus Withdrawal: Winnings derived from bonus funds may only be withdrawn once the specified wagering requirements have been fully met.

Ez4club offers a variety of attractive bonuses and promotions for both new and existing members. All bonuses are subject to the terms and wagering requirements specified for each individual promotion.

• Wagering Requirements: Every bonus received by a member must be wagered the number of times specified in the respective promotion's terms before any withdrawal can be made.
• Valid Period: All bonuses have a limited validity period. Unused bonuses or unmet wagering requirements within the specified period will expire automatically.
• One Bonus at a Time: Members may not participate in more than one active promotion at the same time unless otherwise stated in the relevant promotion's terms.
• Bonus Abuse Prevention: Any attempt to abuse the ez4club bonus system — including creating multiple accounts, coordinating between different accounts, or using invalid wagering methods — will result in bonus cancellation and possible account termination.
• Right to Modify: ez4club reserves the right to modify, suspend, or cancel any bonus or promotion at any time without prior notice. ez4club's decision on all matters relating to bonuses is final.

All games available on the ez4club platform — including online slots, Live Casino, Sports Betting, and e-sports — have their own specific rules. The following general rules apply across all game categories:

• Game Fairness: All slot and casino games use independently certified Random Number Generators (RNG). The Return to Player (RTP) rate for each game is publicly displayed.
• Final Decision: The outcome of all games is final once completed. ez4club is not responsible for any errors or misunderstandings regarding game rules resulting from a member's failure to read the game instructions.
• Technical Disruption: In the event of a technical disruption during gameplay, ez4club will endeavour to resolve the issue fairly based on system records. Any bets involved in a technical disruption will be settled in accordance with ez4club's internal policy.
• Sports Betting: All sports bets are subject to the betting limits and odds limits set by ez4club. Bets placed after an event has started may be voided at ez4club's discretion.
• Invalid Betting: ez4club reserves the right to void any bet found to be in violation of the rules, including bets placed after the closing time or those involving odds manipulation.

Ez4club is committed to maintaining a safe, fair, and enjoyable gaming environment for all members. As such, all members are required to adhere to the following standards of conduct:

• Fraud Prevention: Any form of fraud, including the use of unauthorised third-party software, bots, automated scripts, or any method that provides an unfair advantage, is strictly prohibited.
• Money Laundering: ez4club has zero tolerance for any attempt to use the platform for money laundering purposes. All suspicious transactions will be reported to the relevant authorities.
• Online Conduct: Members are required to be respectful when interacting with fellow players and the ez4club support team. Offensive language, threats, or harassment will not be tolerated.
• One Identity: Using a false identity or another person's identity to register or use the ez4club platform is a serious offence and will be reported to the relevant authorities.

An ez4club account may be terminated either at the member's own request or by ez4club under certain circumstances.

• Voluntary Closure: Members may request account closure at any time by contacting ez4club customer support. Account closure requests will be processed within 3 business days.
• Responsible Gaming Self-Exclusion: Members who feel they need a break from gambling activity may apply for self-limits or self-exclusion through our customer support. See Responsible Gaming Guide for more information.
• Termination by ez4club: ez4club reserves the right to terminate any account that violates these Terms, without prior notice and without any obligation to provide an explanation.
• Balance Upon Termination: If an account is terminated due to a Terms violation, ez4club reserves the right to forfeit the entire account balance, including any winnings accumulated during the period of violation.
• Data Upon Termination: Transaction records and account data will be retained by ez4club for the period required by applicable law, even after account closure.

Ez4club provides a platform with a high level of reliability and stability; however, there are certain limits to the liability we assume:

• Financial Losses: ez4club is not responsible for any financial losses incurred by members while using the platform, including losses resulting from betting or gaming outcomes.
• Service Disruption: ez4club is not responsible for service disruptions caused by factors beyond our control, including internet outages, third-party server failures, or natural disasters.
• Accuracy of Information: While ez4club strives to ensure all information on the platform is accurate and up to date, we do not guarantee the absolute accuracy of all content and are not responsible for any decisions made based on that information.
• Device Security: Members are solely responsible for ensuring that the device used to access ez4club is secure and free from malware or viruses.

In all circumstances, ez4club's maximum liability to any member is limited to the net deposit amount made by that member in the 30 days preceding the claim. These terms do not affect users' rights under applicable Malaysian consumer protection laws.

If you have any questions, concerns, or complaints regarding the ez4club Terms and Conditions or any aspect of our services, please contact our support team through the following channels:

• Live Chat: 24/7 live support is available via the Live Chat button at the bottom corner of the ez4club website and app.
• Email: [email protected] (response within 24 hours)
• Language: Support is available in Malay and English.

For official complaints, please submit your account information, full details of the complaint, and any relevant supporting evidence. All complaints will be handled seriously and responded to within 3 business days. Visit our FAQ us for answers to the most frequently asked questions.